Effective Date: 6/20/2024
Thank you for shopping at Shopper Origins operated by Kevin’s Lifestyle Emporium. We strive to ensure that you are satisfied with your purchase. Please read our Refunds and Returns Policy carefully to understand your rights and obligations regarding returns and refunds.
Returns
Eligibility
You may return a product purchased from our Website within 30 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Initiation of Return
To initiate a return, please contact our Customer Support team at [email protected] within 30 days of receiving your order. Please provide your order number, the item(s) you wish to return, and the reason for the return. Our customer support team will guide you through the return process.
Return Shipping
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error (e.g., you received an incorrect or defective item).
Inspection and Refund
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.
Exchanges
We do not offer exchanges at this time. If you need a different item, color, or size, please initiate a return for the unwanted item(s) and place a new order for the desired item(s).
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected]. We will work with you to resolve the issue promptly, including arranging for a replacement or issuing a refund.
Contact Us
If you have any questions about our Refunds and Returns Policy, please contact our Customer Support team:
Email: [email protected]
Address: 9 Lake Ave, East Brunswick, New Jersey
By shopping with us, you agree to abide by the terms and conditions of our Refunds and Returns Policy. We reserve the right to amend this policy at any time without prior notice, and any changes will be effective immediately upon posting on this page.